Human Element Leadership and Management: Operational Level Training

£510 GBP(incl. VAT)

Course Type:
STCW ➜ HELM (Operational)
Training School:
South West Maritime Academy
Location:
Cromhall, South Gloucestershire, United Kingdom
Duration:
3 days
Language:
English

This MCA-approved course is essential for any maritime professional seeking their first Certificate of Competency. Fulfilling the mandatory training requirements under STCW Regulations II and III, the HELM (O) programme focuses on the “human element”—the critical human factors that impact safety and resource management at sea.

By addressing these factors, seafarers can significantly minimize accidents, improve operational efficiency, and foster a safer, more productive work environment. Our training equips you with practical tools to manage teams, assess risks, and maintain situational awareness in high-pressure maritime settings.

HELM(O) Course Content:
The course typically takes place over three days, covering a range of topics through interactive lectures, group discussions, and practical exercises. Key modules include:

Situation and Risk Assessment: Understand how situational awareness and risk assessments influence decision-making principles and accident prevention at the operational level.
Communication and Teamwork: Master best-practice communication techniques, recognise barriers to effective messaging, and understand team-working models and conflict management styles.
Leadership and Management: Recognise and demonstrate effective leadership behaviors while learning how to create a “just” culture and motivate a diverse crew.
Workload Management: Grasp the concepts of task and workload management. Learn to identify fatigue and stress in yourself and others and apply effective coping strategies.
Cultural Awareness: Develop an understanding of cultural issues, including national, organizational, and personal biases, and learn how to respond to them effectively.

 

Entry Requirements

Minimum age of 16. There are no formal educational entry requirements, though this course is designed for those progressing toward officer-level positions.

This course is specifically designed for professionals in the maritime and shipping industry, including:

Junior Deck Officers (2nd/3rd Officers)
Junior Engineering Officers (4th/3rd Engineers)
Those seeking their first watchkeeping certificates
Shore-based staff and non-deck or engineering personnel (e.g., pursers or hotel services)

The HELM(O) certificate is a requirement for anyone applying for the following Certificates of Competency (CoC):

Master (Code Vessel) 200 & OOW (Yacht) 500
Master (Workboat) 500
OOW (Yacht) 3000
Chief Engineer Y3 (Yacht) 500 / Y4 (Yacht) 200
OOW (Unlimited)
Electro-Technical Officers


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This course is available on the following days:
(please check the availability with the training school)

  • 29 April 2026 6 places
  • 13 July 2026 6 places
  • 01 September 2026 6 places
  • 16 November 2026 6 places

South West Maritime Academy

Cromhall Quarry
Woodend Lane
Cromhall
South Gloucestershire
GL12 8AA
United Kingdom

Tel: (+44) 01454260130
Email: send message




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