UKSA

Customer Reviews

UKSA reviews as published on Google:

• Leo Long

  

  Average rating: 2 weeks ago

  Was good for qualifications here and ok facilities . However overpriced for what it is , also couldn’t complete tender driving license due to illness and felt like I didn’t receive any empathy from the teacher , and was annoyed as I had completed the whole course except a section that would have taken maybe 20 minutes , I felt it could have easily been arranged for me to get a tender driving license as I paid before hand for it and just felt like it could have been a favour done for me : especially as the teacher didn’t tell me this before I had to get off the boat during procedure . Some teachers here are good , but I feel like a lot of them are extremely right wing , old fashioned and like to let you know their political opinions . Beth is amazing , super helpful . However there may be one or two staff there that say that they’ll help you and never do , I had a friend who met with someone working at UKSA and apparently the lady was on her phone the whole time when they met which is quite rude . I just wish they’d be a bit more honest sometimes with how they help you . Thank you

• isa farook

  

  Average rating: a month ago

  The people there were very nice they gave food and taught me how to swim

• Dustin Mathew

  

  Average rating: 4 months ago

  I would highly recommend UKSA to all my friends, colleagues and family and anyone I know in the Merchant Navy industry as I attended 1 course there which was HELM (M) and the experience was exceptional, from the time I checked in from meeting the receptionist Kirsten who looked after all my needs gave me the best advise and directed me in the right direction to my course, she deserves a 5 star review in itself. Finally Ruari the course instructer for HELM (M) made the course so intercative, informative and most importantly so experience based from all the years of all the students put together for which has enlightented my knowledge and I took a lot from the course. I will definitely be booking more courses here for the experience I have had 5 start rating all the way UKSA

• Emily Heng

  

  Average rating: 5 months ago

  Did my powerboat lvl 2 here in June. I had a fantastic experience. My room was big, bigger than I expected, clean, and very comfortable, and the price for it was far less than anything I could book in Cowes itself, although to be fair it was Round the Island race weekend.
  
  The course itself was fantastic. My instructor Peter Thorogood was very welcoming, friendly, and a tremendous teacher. He was able to impart knowledge without ever making you feel stupid, and it's clear he has many many years of teaching experience. The boat used in the course was good fun and I learnt a lot over the 2 days.
  
  My only negative point was that the buoyancy aids provided during the course were very old and worn, and inflating life jackets would have seemed more appropriate for a powerboat course. Had I known, I would have brought my far newer, within-service-date life jacket, despite being told I wouldn't be allowed to use it, as it's clear the instructor brought and used his own for the course.
  
  I've seen the food mentioned in other reviews, and while I must say it was nothing special, it was adequate, and what one expects from a training school, no real complaints from me on that front there. Overall I enjoyed my time with UKSA and would very much consider further visits to obtain more qualifications.

• Alya Ziaye

  

  Average rating: 2 months ago

  Really enjoyable place, and very respectful staff too many thanks to all of you guys! i am going to work for UKSA next year which is absolutely amazing! Looking forward to go back to UKSA!

• ben sapsford

  

  Average rating: June 30, 2024

  The reason i have given UKSA two stars are as follows:
  I was on the AEC 2 course, the course was taught really well. The instructor was very knowledgeable and coming from an experienced background I still learnt a few things.
  
  The accommodation side is very different.
  
  Initially my impression was good, I arrived the day before and asked to check in before 15:00 which they accommodated.
  
  Things started to deteriorate once I saw the room, the MCA says that its students are entitled to a two man room, so that is what I was expecting. (Being on an MCA course)
  I was placed in a four man room in their new build block.
  When questioned (which was by another student) they said that only deck courses are entitled to two man rooms.
  So engineers are treated as second class here it seems.
  
  There are multiple children’s schools and clubs which are present, which is fine, however it means there is a lot of noise on site. In the accommodation I was roomed below a school and they insisted on making as much noise as possible. Not helped by the fact that the walls are paper thin.
  I asked reception to do something about the noise at least 3 times. To which they responded that they can ask nicely but that’s about it. (It didn’t work)
  
  If you’re going to have a no noise policy, occasionally you might have to enforce it.
  
  I moved rooms over the interim weekend of my two weeks at UKSA due to a noisy roommate who insisted on 04:30 get ups.(Exactly the same 4berth just two doors down) I was told that on Sunday I would have to move back. A strange request as you’re just swapping a person around and in reality have exactly the same sleeping arrangements as you did in the first place. Anyway, I won’t stop them making work for themselves if they want.
  
  I was told to move back to the original room at 10:30. To my surprise at 09:00 I was woken up my the manager asking my to vacate my current room. So as I write this review I’m sat in a closed bar waiting for my old room to become available. UKSA seems to be determined to make sure you get as little sleep as possible.
  
  You have people here who are pursuing a career who are paying thousands and probably studying for exams.
  Children and adult professional students do not mix well. Especially when housed in the same building.
  UKSA need to decide if they want to be a water sports facility for children or a more serious merchant navy school.
  
  Overall, save your money and just pay the course fee, do yourself a favour and get a hotel. Or even better go to professional merchant collage where things are taken a-bit more seriously.

• Daniel Hodgkinson

  

  Average rating: May 15, 2024

  An amazing place with the best facilities and very helpful staff for career progression. Our son Sam has had the best experience and we have enjoyed watching him flourish. Thank you everyone at UKSA.

• Ian Chadwick

  

  Average rating: May 7, 2024

  This course is not suitable for those within Autistic Spectrum so those with clearly Autism ADHD Asperger’s Dyslexia or Dyspraxia. They say they will help people on their text/blurb & in open days but that’s just help for Neurotypical’s with help for depression & anxiety etc. So to be clear they do not and cannot actually help people whom are born neurodivergent individuals and always all their lives have complex educational needs at all. They only can help normal people feeling sad from time to time. If you’re on the Spectrum - DO NOT GO TO UKSA - The tutors and lectures will be nice to you. But the other students will be cruel callous and competitive. They will distance themselves from you. You will become increasingly isolated, you will become very sad, very lonely and worse. Please promise me if your Neurodivergent. Do not go here it’s like a prison. It will take your soul and heart and rip it out of you.

• Chloe MacGregor

  

  Average rating: March 26, 2024

  The staff were really nice would definitely recommend going here either for a trip or Duke of Edinburgh

• Martin Walls

  

  Average rating: February 16, 2024

  Firstly, I must say the engineering instructors were very knowledgeable and ran a great course. Unfortunately I did not enjoy my time at UKSA for a multitude of reasons. Firstly it is way overpriced compared to others yet the quality does not represent this. You are treated like a number and the staff here are cold and not very professional. The extortionate price for the accommodation, a shared room with bunk beds and prison thickness mattresses that costs more than the local BnB. The food was hit and miss. The bar isn’t really a bar just a fridge where they sell bottles of beer at an extremely marked up rate. They couldn’t have done less for me, with the thousands of pounds I paid for this course, not even a free pen. You even have to pay for a mug to have your coffee in if you didn’t bring your own.
  They had cancelled the last part of my training with short notice and due to this, they made a mistake with my last night’s booking. Whin I tried to get it sorted, they were super aggressive towards me. They did not want to fix their clerical error but demanded I had to pay for an extra night. Thus ending me having to sleep in my car before my return ferry the next day. Very unhappy with this experience and will never be returning.

• WILLOWYOURFAV

  

  Average rating: January 13, 2024

  It was very fun, and i loved the food! I got hit on the head a few times by a paddle board, but it was fine! But the place was unclean.

• boyz tv97

  

  Average rating: October 30, 2023

  I went for a week residential with my school. I was given bad people in my bunk but that’s not their fault. I really enjoyed the water sports except for the start where we were getting used to the water. Paddle boarding was probably my favourite. During that exercise me and my partner were both behind everyone but we got help from a coach. The lunch sandwiches got very repetitive and I didn’t enjoy it. Last thing is our wetsuits were always soggy,

• Lucky Elshoot

  

  Average rating: October 25, 2023

  I went on a residential trip to the Isle of Wight and did water sports. Due to dietary requirements (gluten and vegetarian) I could barely eat - I didn't eat enough for two full meals over the three days I was there. I was hit on the head during an activity and my instructor did nothing about it - despite me telling her that I was extremely dizzy (I could barely sit up), nauseous, had blurred vision and was seeing two of things. Also as an autistic person I was unable to attend the disco due to the flashing lights and loud music.
  To sum it up I was severely injured and had barely eaten in three days after this trip.
  I did enjoy the paddle boarding but that was the only positive part of the trip and it was greatly overshadowed by the terrible head injury.

• Max Miller

  

  Average rating: August 27, 2023

  Over the month that I stayed; enjoyed some really great facilities and excellent staff.
  BUT - having had some difficulties; overall I had a really negative experience. Now realise that UKSA operate on a two tier system - by which; people with specific and known needs are very well looked after. People who do not fit this category are completely neglected and are simply there to subsidise the former.

• Katherine Pritchard

  

  Average rating: April 23, 2023

  Went to the open day yesterday and we were all very impressed. Amazing facilities, had a great tour, excellent presentation and lunch laid on. Really helpful 1 to 1 chat, my daughter loved it and hoping to go on the sea.change course next month which I think will help make her decision if she wants to attend from September next year. Thanks for a great day out.

• Daniel Washington

  

  Average rating: April 3, 2023

  Fly by night cowboys. Booked a course, booked flights, UKSA cancelled it at 2 days notice. They told half truths about reaching out to the RYA to find a moderator, but in fact had only posted on a forum. Avoid at all costs.(doubling down on the half truths, cowboys)

• CHRIS RIGBY

  

  Average rating: February 23, 2023

  Completed residential Yachtmasters Dec 22. Really enjoyed my 4 months here. Great professional staff, would highly recommend.

• Mills Ro

  

  Average rating: February 20, 2023

  I did the 3 week Interior/hospitality stewardess course at the Uksa 7 months ago, which was expensive but I didn’t mind paying to gain the knowledge I thought I would get. Firstly when it came to our start date none of us knew what we was doing or where to go as no one had informed us, which I may also add that the email we all got on what to bring to the course was silly because we all got given completely different emails on what we need to bring for the course! I did enjoy parts of the course, like doing the STCW and meeting new friends. But unfortunately In my opinion it was over priced for the style of lessons we did, the housekeeping, detailing, mixology wine tasting, laundry was terrible, and don’t even get me started with the radio teacher we had, absolutely disgusting!.
  7 months down the line I don’t remember most of it, due to the course not being very hands on, it was just the teachers reading from PowerPoints, and most of us just sat their getting caught yawning, too much information being crammed in at ones while sat their by a table and desk. I wish it was more hands on and more specific to yachts because I know I would have learnt a lot more, I don’t really feel like i came out knowing an awful lot. And I know that a lot of people on my course thought the same.
  I also thought we would get a bit more guidance for landing your first job and a warning that it can take months to get a job onboard. Like I said 7 months since I did my course, trying so hard everyday and not really hearing much. Lastly I find it very difficult to get in touch with them for guidance, as when I email the career advisors most of the time I don’t get a reply. Even though they did say before we left that they would always be there for us to help!
  Unfortunately I would not recommend doing this course at the Uksa, but I would recommend going just for your STCW, and doing further training else where.

• Svinka Peppa

  

  Average rating: August 27, 2022

  5 day long school residential trip to this UKSA cost me £750 per child. Accomodation was spartan, food very British- beans on toast for breakfast and chilli/ curry in the evening; sandwiches and small packets of crisps for packed lunch, no hair driers available for children (in dorms, showers or anywhere), no racks for drying towels.
  Wetsuits were being handed out based on age, not actual size of a child, so my 11yo 161cm high was given wetsuit that didn't fit. When she tried to complain, teachers said that bigger wetsuits are for older kids and recommended to wear t-shirt under the wetsuit. When she has started to get bruising and burn marks on her thighs and shoulders, they said that's fine just pour some clean cold water over it. And still didn't get a larger size.
  My advise if your child is going there on a school trip, consider if you want to get your own wetsuit. They are not that expensive and will save a lot of trouble. Also, check all the details yourself, don't assume that something will be provided, even the smallest things.

• Catherine Kenny

  

  Average rating: July 17, 2022

  Northampton Sailability were lucky to have a charitable charter with the UKSA 11th-16th July 2022. Many thanks to the UKSA for providing 6 adults with disabilities along with the rest of the crew the opportunity to sail on the Solent. We had a great time on yacht Priory.

• Paulo Aveleira

  

  Average rating: April 19, 2022

  Excelente facilities. Must be the preferred center for RYA and MCA training

• Bob Think

  

  Average rating: March 24, 2022

  Food disaster , accomodation poverty ,teachers - skippers from amateur league , antediluvian . Big business 800 pounds for second examination , on first examinations passing only UK citizens , all other nationality chance to pass firs examination 1 %. This is image of school and teachers . At the end always you can complain , but first you will pay . Select
  any other sailing academy in Spain or Italy . Shame , shame .

• Daniel Gibson

  

  Average rating: January 6, 2022

  The training school itself is very good. Unfortunately the accommodation and food is absolutely shocking! If you're thinking about going to UKSA then get accommodation elsewhere. It was around £52 a night for a stay in a bunk bed with 4 people sharing a room and the mattress barely bares the blow of the bed frame sticking through and into your back. If you're wanting to get a good ight sleep with a fresh head ready to learn everyday than this isn't ideal. The majority of the food provided in the canteen was absolutely horrendous! Fish & chips in a soup of oil. Stir fry in a soup of oil.......

• Fyah Grizz

  

  Average rating: August 7, 2021

  The activities are great and all but the hygiene there was horrible. I was a dormitory room and the beds there wasn't built properly it even felt like it was going to break apart even the carpet was covered in ketchup or something. And oh gosh the food not enough flavour and no halal food like completely very horrible,now on to the activities,the kayak was cool because we rowed very far it was amazing. Activities are the only good thing here, hygiene is horrible

• Michael Dawson

  

  Average rating: March 6, 2020

  Staff are great (bar staff included) the knowledge they have is absolutely unreal. No stone is left unturned during the STCW course. An amazing week meeting new people from all walks of life with a common goal to work on the water in one capacity or another. The living areas were well maintained and you are left to your own devices at your days end but there is always staff around just incase. Anyone thinking of doing STCW or any other course will feel welcome and at home I’m no time at all. Thank you to all the staff for their hard work during the week

• Wolve z

  

  Average rating: September 23, 2019

  I would not recommend this because one of the staff was picking on kids so much and was really mean I hope that something could be done about this and it's unclean and the wetsuits stink so much. Thank you I hope someone could do something about this and the member of staff there KJ.

• Tpharris Harriso

  

  Average rating: August 16, 2019

  Only up the road

• Siciido Yusuf

  

  Average rating: June 9, 2019

  I loved it. Great dorms, lovely staff and a great experience.

• George Fay

  

  Average rating: September 12, 2018

  Super lovely staff. Stated here a number of times and have loved it.

• Ginger Ninja :3

  

  Average rating: August 13, 2018

  I went there and immediately regretted it

• Ferenc Visztra

  

  Average rating: July 5, 2018

  I loved the time I've spent there and sure will return to continue to get skills there!!!

• Matthias H

  

  Average rating: March 10, 2018

  UKSA has a good name and it’s really a great place to do your training. Dorms are somewhat old, but I didn’t mind actually. Great people, great bar.

• Tyler Russell

  

  Average rating: September 9, 2017

  Had a pretty good time, some of the activities were a bit rubbish but I think they were designed for younger children. Overall, decent place

• Benjamin Turner

  

  Average rating: January 19, 2016

  Great courses, great teachers, great price, keep me coming back.

• A Google User

  

  Average rating: January 19, 2016

  Great courses, great teachers, great price, keep me coming back.

• Jeff Christie

  

  Average rating: December 14, 2015

  Great range of courses, I did my PIT residential for three months and had an amazing time. Sailing, windsurfing, kayaking and safety boat certified. Staff were always professional and willing to help out and the facilities are world class.

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